王萍和客户汤姆约好时间见面，但因事迟到，她表示歉意。
wang ping:i'm sorry to have kept you waiting so long.真抱歉让您久等了。tom:that's ok.what made you so late?没关系，你怎么来这么晚?wang ping:i was tied up with some urgent business.有急事脱不开身。tom:i see.我明白了。
wang ping:you've visited some places of interest in beijing during the last few days,haven't you?您已经参观了北京的许多名胜古迹，对吗?
tom:yes,we've visited many places such as the imperial palace,the temple of heaven and the great wall.well,during my visit to xi'an,i suddenly got an idea that we should build a synthetic fiber works there.it will be a joint venture.是的。参观了许多地方，比如说故宫、天坛和长城。对了，在西安参观时，我突然产生了一个想法：我们应该在那里开办一家合资性质的合成纤维厂。
wang ping:that's a great idea.we'll surely try our best to cooperate with you.we have many favorable conditions to run a joint wenture there.you can get full support from the local government there.那太好了。我们一定尽全力与贵方合作。我们有许多有利条件。贵方可以得到当地政府方面的全力支持。
tom:that sounds really attracting.and what about the details?听起来确实很有吸引力。那么，有哪些细节?
wang ping:if it is convenient for you,we can go and visit the local government for those details.如果你有时间，我们可以去拜访一下当地的政府，了解一下细节。
tom:all right.let's make it 9 o'clock tomorrow morning.好的，就定在明天早上九点钟吧。notes：
向别人表示歉意时，首先要承认自己做错了事，或做出了不礼貌的行为，并且通常要说明原因，表示遗憾。简单的道歉方式是说i'm sorry。但这往往不够，还需要对你所做的错事做出解释之后，做出改正和改进的许诺，表示不会让错误再次发生。如果你真的做错了事，给对方造成伤害或带来不利的影响，这时做无谓的解释，只能欲盖弥彰，效果相反。
常用表达道歉与接受道歉的表达方式：致歉sorry.
please forgive my carelessness.please excuse me.i have to run.i'm really/awfully/terribly sorry.i cannot tell you how sorry i am.please forgive me.i don't mean that.接受道歉that's okey.
don't worry about that.just forget it.it's nothing.
it doesn't matter at all.
